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SHOP FAQ's

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  • Postage and Packing charge?

    This season our P&P is £5.99 . This is a flat fee.

  • What size are my Plants?

    These are fully rooted plug plants 3.5cm width 5.5cm deep. the foliage growth above this will vary from plant to plant.

  • When Can I expect my Delivery of plug plants or bulbs?

    Plugs plants will be dispatched ASAP and I aim to have them delivered within 7 days of ordering, although please bare with us during March and April as it is a vary busy time. Occasionally we will list plants a few weeks before dispatch is possible to allow us extra time to process orders and plants, this will always be stated on the webshop at the time of ordering.

  • Why cant I get every plant at all times of the year?

    As the nature of growing plants is seasonal all plants and bulbs are dispatched at what I see to be the most appropriate time of year for best growing results. Some of these little plant babies just simply don’t like the cold, and some like the Spring flowering bulbs will love the winter. Please take a look at our calendar section to find out when varieties will be available.

  • Are the plants, certified organic?

    No they are not, as much as I follow the most environmentally conscious practices I can our plug plants are NOT certified organic. All plug pants however are grown in peat-free compost.

  • I'd like to know the provence of what Im buying Where are the plug plant and bulbs grown?

    The plugs are all sown and grown here in North Yorkshire

  • How will my plants be packaged?

    The good news is Iam not going to send you any nasty plastic to get rid of. Plants will be wrapped in waxed paper to retain moisture and protect them during transit, they are then packaged into cardboard boxes for delivery. Bulbs come boxed and packaged by variety in brown paper bags.

  • What do I do when my plants arrive?

    When you receive your delivery please unpackage ASAP . Handel plants with care, pick them up from the rooted base and follow the planting guide you can find a copy of it in the box with your plants. Or follow the advice in the plant care section.

  • Something went wrong and my plants are damaged what do I do?

    Please inform me ASAP of any damage incurred or any quality issues. I hope this doesn’t happen as all products will be picked inspected and packaged by hand prior to posting them out to you. Rest assured if anything goes wrong I will do my best to either replace or refund your purchase, in line with my Terms and Conditions.

  • Im so pleased with my delivery or what I have grown and want to share my experience?

    As a small business I would love for you to share your experiences to spread the word to others who might be looking for some where to start their flower growing dreams, if you have grown some jaw droppingly beautiful flowers from plugs or bulbs supplied by Picked at Dawn then please share on social media tagging @pickedatdawn or #pickedatdawngrownbyme

  • What happens when I book on a workshop?

    You will find an outline of the workshop basis on the website when you book. Please arrive ready for the start time to ensure we can all enjoy the experience together but if you require any further information regarding accessibility or food requirements please send an email before booking your place and I will answer any questions you may have.


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